Jen was the first nurse we experienced while my dad was in the ICU recently. She was on 3- 12 hour shifts and was with him the entire time. She was empathetic, compassionate, kind, knowledgeable, funny, and amazingly good at her actual job. She was continually on top of his care, advocating for him with his medical team and offering us unlimited support. Dad was so fortunate to be in her care in the last week of his life. We were fortunate to have her comfort us through the process with the matter-of-fact sense and an understanding of what we were going through while saying goodbye to our loved one.