To give you an example of Jessica Conner's no-nonsense style, we had a very difficult and morbidly obese man in our unit. His wife had been providing all his care at home until she just couldn't do it anymore. By the time he was admitted, he was much deconditioned with a terrible case of pneumonia.
He was refusing to work with physical and occupational therapy. He was reluctant to participate in his care until he met his match with Jessica. When his breakfast arrived, he wanted her to set up his food tray across his bed. She explained to him the importance of getting up, both for his body and his mind.
Eventually, after spending time with the patient, he admitted that he had been bed bound for quite some time and that he used to be very independent. He was resentful that he couldn't do more for himself. Jessica said, "Well, getting out of the bed is the first step towards regaining your independence, and at lunch, you're getting up to the chair."
With the help of several staff members and the aid of a lift, Jessica managed to get the patient to a chair. For the first time since his admission, I saw him smile. The transformation within the patient was remarkable. She continued to reinforce the importance of getting up with the patient, and eventually, he was able to transition home.
I am so thankful for Jessica's leadership, accountability, and excellence in nursing care. She delivers quality and compassionate care to every one of her patients with a direct and tangible approach and changes lives for the better. It is an honor to work alongside such an exemplary nurse.