I have been a nurse for over 25 years. I know it is demanding just to take care of your patients' medical needs. Jessica has shown care, professionalism, and compassion to my son; sharing a bit so he could know she understood his strength. When I came to visit my grown son tonight, he had changed his mind about following his doctor's discharge plan and he was putting his life at risk. Jessica took the time to talk to me, comfort me, and I know she will pass on these complicated dynamics as our family stands with love but must watch our son, brother, nephew make a dangerous choice. She handled this situation with compassion and a hug for me. It is said, people will forget what you said but they will never forget how you made them feel. I will always remember how Jessica made me feel.