Joy is an exceptional nurse and made me feel comfortable when I was terrified. She went above and beyond to calm me. I work for BSLMC, and she has inspired me as a healthcare worker to up my game. I have changed how I deal with patients because I want to be like her. The amount of fear I had took some real gifted talent to soothe, and Joy has it. I cry when I think of the care she provided because it was the purest form of true care you can show a stranger & she never once made me feel like a stranger. She made me proud to work for the same group.