I had a patient that could not be discharged until a new medication had been delivered to her home. That delivery was scheduled for Friday (6/13), and the patient's father had been home all day waiting for it. That afternoon the patient's mother began calling the delivery company and making inquiries as to what time the medication would be delivered, and she was reassured that the medication was in route and would be delivered soon. She made several calls to the company throughout the afternoon and into the evening, finally at 11pm the mother was told that all of the delivery drivers had gone home and that all undelivered packages were stored in a warehouse for delivery on Monday. Saturday morning I called Karen and explained to her what had happened and that this medication was expensive (approx. $20,000/vial) and had to be kept cold, and was now waiting in a warehouse until Monday. By that time the medication would not be cold and would no longer be any good. That would result in having to have the medication re-ordered, and re-delivered. Since the patient could not be discharged until we had confirmed that the medication had been delivered, the patient would have had to remain in hospital for an additional 3-4 days. Karen spent two hours calling the delivery company trying to locate the medication, which ended up still being on the truck, not in a warehouse. She then somehow managed to get a supervisor of the delivery company to deliver the medication to the hospital on his way home after his shift. We were able to inspect the medication and it was still cool and had not gone bad, and we were able to discharge the patient that day, instead of on the following Monday or Tuesday. Thanks to Karen's dedication and hard work this patient did not have to spend several days in the hospital that would have been unnecessary and the medication that she needed was saved.