Katie Chace exemplifies the kind of nurse that the patients and families as well as nurses, physicians', and other members of the health care team recognize as an outstanding role model. She makes that special connection with her patients and families. She is described as being extremely caring and very knowledgeable in all aspects of her job.

The following is an example of her patient care and ethics that highlights the wonderful work she does, from her patient:

She includes me in all the care and readily answers all of my questions. She respects me because I am an RN too! One instance included a time I was bleeding profusely from my graft and it was at the end of her shift. She came over immediately to me to assist the other nurse. She stood behind me and spread my arms out so adequate pressure could be applied. It saved me a trip to the ER. She is my hero!