Lauren was kind, patient, caring, and competent. She truly exemplified what Hospital Sisters Health Systems stands for down to our core values and mission. She calmed my mother-in-law's fears. She kept the family in the loop on everything going on with her care. She made sure the EMS team knew all of the circumstances and special care needed to transport my mother-in-law. Lauren treated my mother-in-law like a human, with dignity and respect. I can't say Thank You enough to Lauren! This may not seem significant to others, but it meant the world to my mother-in-law and to the family.