Both my parents went to the hospital and my stepdad has dementia. Nurse Mark went out of his way to help and guide myself on how and what to do for my dad. He talked to me over the phone extensively and while I was at the VA clinic. He really does care for our Veterans. I have the power of attorney for both of my parents now. It's very difficult for me but with more people like Mark this world would be a better place for all of us and it makes caring for my dad much easier. Thank you so much, Mark, from the bottom of my heart.