October 2019
Lynn
Alcaraz
,
LPN/LVN
Orthopedics Unit
Ascension Saint Thomas West Hospital
Nashville
,
TN
United States
My father was admitted with a broken arm and leg. Lynn was spectacular she explained everything so that we knew what was going on. When we peppered her with questions, we really couldn't fluster her and she was so patient with all of us. I have written several letters regarding your staff. Some general because I just couldn't remember all the names and a few for specific outstanding service. Lynn is one of those nurses I am calling out by name. Sitting in the lobby at 3 am this morning I saw the stained glass by the chapel and saw one of the core values here is a servant's heart. That literally describes our entire interaction with Lynn. She checked on all of us all night long. Even when she really didn't have new info. Our needs as a family were important to her and she made certain we wanted for nothing. If anyone needs a shining example of a servant's heart they should shadow Lynn for a while. I'm not sure what we would have done without her!