Marcia goes above and beyond and is always doing special things for people and never wants credit for her doings. She always brings food and treats for the staff and if she knows it's a patient's birthday while they are in the clinic she gives them birthday money. She rewards patients for good behavior or school grades if they bring their progress report or report cards.
One incident made her stand out beyond others: A patient's grandmother received custody of her 5 grandchildren and 2 have special needs due to a traumatic car accident that caused them to be placed in the grandmother's custody and left with lots of medical issues. The grandmother is unable to receive any assistance because the children were never placed in foster care. The grandmother told me at one of the children's visits, Ms. Marcia gave her money for each one of the children for Christmas; and she wanted to show her what she bought.
I felt like this act of kindness did not need to go unseen. We are so lucky to have nurses like Marcia to demonstrate compassion to our children and families.