Mary Arackal had a warm welcome for us after a long, long day at the hospital—6 hours in surgery and 3 hours in recovery waiting for a room to become available. I know my husband was glad to be in a room and I was excited to finally see him after all these hours and know he was okay. Mary was very attentive to him and his request about his eye being in pain, scratched during the procedure. She was quick to get some meds ordered for his eye...thank you. When I finally left to go to the hotel for some rest, I knew my husband would be in good hands throughout the night.