Max provided excellent care. He listened to what I had to say and was compassionate, kind, and understanding. He allowed me to progress at my own speed, even though I knew he had other patients to care for as well. He went above and beyond checking with my doctors when I had concerns. He checked in on me even when I hadn’t rung the call button, sometimes, even when I was not his patient! He stayed beyond his shift one night to help me use the bathroom. I felt seen, understood, and cared for when he was my nurse.