Michelle was recognized by a former Family Maternity Services patient. The patient was 20 years old and was being induced with her son at 39 weeks. As a first-time mother, she was terrified. Michelle stayed with her the whole time, through the epidural wearing off, until finally, her son was delivered. At one point, she didn't think she could handle the pain, but Michelle's calm and reassuring manner helped to give her the motivation she needed to get through the birthing process. The patient noted that if she had to do it all over again, she wouldn't want anyone else by her side!