Our daughter experienced complications with ileus after a lapendectomy. Michelle was informative, showed compassion in her care and communication with our daughter and us, as parents. She was also innovative thinking out of the box to try to help her pain without as many drugs and to help her be comfortable. Michelle's care and compassion and her commitment to excellent communication helped our daughter to finally be more comfortable and gave us peace of mind. We were sorry to see her shift come to an end. Michelle has a positive attitude and a quiet, caring manner that instills trust, eases anxiety and gets the job done. She is an example for all nurses.