October 2015
Miranda
Koch
,
RN, BSN
9 East, Medical Progressive Care Unit
St. Joseph Mercy Health System
Ypsilanti
,
MI
United States
Miranda's commitment to extraordinary service to our patients is a daily part of her routine on 9 East. Patients quickly notice her confidence, competence and her energy. She puts them at ease, while building rapport and trust.
...
Miranda was "personally interested in my well-being and comfort, never put out or too busy to ensure that my time in her care was 100% satisfactory." She was "an excellent example of professionalism and personal care within an in-patient hospital setting."
Another patient said that he was in great pain, but "Miranda was always pleasant, upbeat and very helpful with meds. She is a GEM, always pleasant cheerful."
...
It seems natural to those of us who know and work with Miranda that she would receive a DAISY Award. She is fully committed to excellence in patient care, and she role models this behavior with every patient, every time.
...
Miranda was "personally interested in my well-being and comfort, never put out or too busy to ensure that my time in her care was 100% satisfactory." She was "an excellent example of professionalism and personal care within an in-patient hospital setting."
Another patient said that he was in great pain, but "Miranda was always pleasant, upbeat and very helpful with meds. She is a GEM, always pleasant cheerful."
...
It seems natural to those of us who know and work with Miranda that she would receive a DAISY Award. She is fully committed to excellence in patient care, and she role models this behavior with every patient, every time.