We were blessed to have our mother in Molly's care for two days. Molly instinctively garnered our mom's confidence by executing the Sera-Steady in a very gentle and consistent manner. The previous ride had evoked sheer dread of any additional experiences with the device.
Our mom had a severe stroke in 1982 and two lesser strokes in 2017 and therefore mobility is limited. Mom's experience has typically been that well-meaning people just move her foot for her, causing significant pain. We were so incredibly awed that Molly asked Mom if she could move her foot and Mom said, "Please don't." And Molly actually listened and did not move her foot.
That was only the beginning of the exemplary service that Molly provided. Molly on her own initiative called Wound Care to determine what could be done for Mom's right arm where the IV had infiltrated.
Molly executed the first suggestion and Mom's arm finally began to slowly reduce its swelling and cease its incessant itching. Molly also had another suggestion if the first didn't make the
difference. Mom is legally blind, and the traditional call light is very hard for her to operate. Three times, the push pad had been requested and yet none had appeared. My sister and I were so impressed with Molly that we thought if anyone could make it happen, it would be Molly. However, we were astonished at her responsiveness. Within ten minutes of requesting it from Molly, it was delivered and in Mom's room.
We were very disappointed that on Mom's final day in the hospital, Molly was not her nurse. However, Molly made the time and checked in with Mom twice. Both my sister and I were so very, very grateful for her that we hugged her as we left. Molly Berg made such an incredible difference in the care of our mother and greatly reduced the stress and concern for all of us.