I came from Cardiology ICU where no one was listening to me nor checking on my baby (I am 26 weeks). Natasha let me vent my feelings, validated what I went through, and came up with a comprehensive plan of care. She convinced me to stay for treatment instead of leaving against medical advice. Thanks to her extra kindness, I am still able to receive care while trusting the team around me. I even received medicine (HAI) Previously declined. She is honest, kind, patient, and understanding, and I truly believe she wants what is best for me while I am here.