About a month ago my mom was in a car accident which further led to the discovery of a large tumor in her brain. When she was sent to the Neuro ICU for the weekend after the surgery was completed, she was lucky enough to have Nikki for a nurse. She was so attentive to both patients in her room. She answered any and all questions I had (which is sometimes a lot) and went above and beyond to look into some test results from other procedures my mom had done at the hospital a couple of weeks prior to this visit. She had been misinformed about a diagnosis and Nikki cleared everything up for us.

Nikki never made me feel rushed or put out when talking to her, it was like talking to a friend. That goes a long way when a family member has a serious enough issue to be in the Neuro ICU. Watching her take care of my mom, I felt 100% at ease coming and going from her room knowing she was in phenomenal care. When knowing we felt bad leaving my mom, she assured us that it was a guilt free zone and it was OK to let them take care of my mom right now. That's what they are there for and we should save our time for when she is home and needs help.

Nikki has the combination you would hope to find in every nurse. She is both extremely knowledgeable and highly compassionate.