Nicole is a very special person; someone is compassionate about what she does. She went over and above her duties to take care of our loved one. Every time she came into our room, she had a smile on her face and spoke gently and with care. Never got upset with us when we asked a million questions. Her professionalism is incredible along with her work ethic. She could not do enough for us. She even stayed late to make sure we were well taken care of.