I would like to recognize Olivia Gelfond for her outstanding, compassionate care. Olivia consistently demonstrates a calm, composed, and empathetic approach when interacting with patients and families, offering a reassuring presence during often stressful situations. She has a natural ability to connect with patients and their families, providing medical care and emotional support. Her kind demeanor and attentive listening help families feel heard, valued, and confident in the care being provided. Olivia’s communication skills are exemplary – she ensures that families are well-informed and involved in decision-making, making them feel empowered and at ease. In addition to her compassionate care, Olivia is a highly skilled clinician who consistently performs at the highest level. She keeps the department running smoothly by collaborating effectively with her colleagues, offering support, and keeping the team efficient and organized. Her ability to balance clinical excellence with emotional intelligence sets her apart as a true asset to the team. Olivia’s dedication to her patients and their families and her ability to foster a supportive and positive environment in the department deserve recognition.