Pamela Fisher
June 2017
Pamela
Fisher
,
BSN, RN
Medical Surgical Unit
Lehigh Valley Hospital
Allentown
,
PA
United States
From the moment Pamela breezed into my room with her air of "I'm here to make you comfortable, feel well, and attend to your needs," I knew I was in highly competent care. She fixed a small piece of tape that was coming off my IV that had been that way for a day and wasn't a huge deal, but the fact that she fixed it without much forethought told me about her ability to take care of the tiniest of details while seriously listening to my current state. She asked me very specific questions about my current health, and I knew she was taking it all in and processing it. Her follow-up questions were knowledgeable and compassionate.
I arrived at the ED and was admitted. Nothing was overlooked, my mental state, my pain and nausea levels, my room comfort, and my comfort level in asking any questions of her. If she didn't know, she'd find out.
An example of her excellence was when I was experiencing a sore throat from the NG tube, so she let me know the order was put in for Chloraseptic spray. It took about 5 hours for the spray to arrive. Pam was on top of it and kept me posted all along. She has such a bright spirit and funny sense of humor that when it finally arrived, she brought it to me on a virtual "gold platter." Laughter is key to recovery, and Pam knows how to bring this out effortlessly.
When I was in pain she was there quickly to relieve it. She never left my room without asking one more time if there was anything else I needed and told me to "make sure to ring anytime!" I am not comfortable ringing and asking for help, so her confirming it was imperative to her job that I do this eased my anxiety.
I thoroughly enjoyed the days Pam was my nurse. When I got her a second day in a row, I felt like I had struck gold. I knew I wouldn't be waiting a long time for care, or feel I was rushing her even though there were times she was overworked. Not once did she act like I was a burden. Apparently, she loves her work. She is honest, dependable, and incredibly hard-working. Beyond that, her technical nursing and medical skills are impressive.
I arrived at the ED and was admitted. Nothing was overlooked, my mental state, my pain and nausea levels, my room comfort, and my comfort level in asking any questions of her. If she didn't know, she'd find out.
An example of her excellence was when I was experiencing a sore throat from the NG tube, so she let me know the order was put in for Chloraseptic spray. It took about 5 hours for the spray to arrive. Pam was on top of it and kept me posted all along. She has such a bright spirit and funny sense of humor that when it finally arrived, she brought it to me on a virtual "gold platter." Laughter is key to recovery, and Pam knows how to bring this out effortlessly.
When I was in pain she was there quickly to relieve it. She never left my room without asking one more time if there was anything else I needed and told me to "make sure to ring anytime!" I am not comfortable ringing and asking for help, so her confirming it was imperative to her job that I do this eased my anxiety.
I thoroughly enjoyed the days Pam was my nurse. When I got her a second day in a row, I felt like I had struck gold. I knew I wouldn't be waiting a long time for care, or feel I was rushing her even though there were times she was overworked. Not once did she act like I was a burden. Apparently, she loves her work. She is honest, dependable, and incredibly hard-working. Beyond that, her technical nursing and medical skills are impressive.