...Paul stands out for his skill, compassion and care with the Sepsis diagnosis that patient was treated.

Paul was very informative and spent quite a bit of extra time helping us to understand the complexities of the sepsis diagnosis and answering our questions. I believe this extra effort is so very important for the patient and the family of the one in medical crisis. The unknown or the misunderstanding of what is exactly going on is the worst thing that can happen for the patient and family. We appreciate Paul's expertise and extra training in this area of health, and his understanding of the needs of the patient and family for care and understanding of what is going on with their bodies. He also was helpful in securing a private room when we transferred to the regular hospital, due to the fact that I needed to stay with her.

Again, thank you to the Emergency departments care and quick diagnosis and all of the critical care staff and hospital staff who cared for my wife and myself when she was very ill. We were from out of town and they all showed the care that you hope for when in a health crisis. The staff were also very considerate of me because I needed to stay with and sleep in the room with my wife.

Kaiser, Fresno: Whatever you are doing to train and hire the positive, smiling and caring individuals, it is working!! Paul is an example of your fantastic, professional and caring staff. We not only felt we got great physical care but equally great emotional support from all of your staff, particularly Paul.