I was in the hospital for a total of 12 days, 11 nights. This was the first time I had ever been away from my kids overnight, and I ended up in isolation because I had Covid on top of my herniated disc. I spent those days and nights alone, and it was so hard. After a few days, I was moved from the observation unit to the 16th floor. I was a bit nervous about the move, as I was getting comfortable where I was. But then Paul walked in. And I swear it just felt like he was an old friend. His bedside manner is impeccable. He has a sense of humor that just puts you at ease. And in the worst moments, when I had so much pain that I could barely speak, Paul was there getting heat packs on me and was trying to figure out when my next dose of pain meds was coming. He never seemed rushed (though sometimes I know he was). He even put some bandages on my son’s favorite stuffy so that when I came home, my son could see that we were both all fixed up. He took time to talk to me, to get to know me (and to let me get to know him) and I can’t express how valuable that was to me during that time. I was so alone and needed a friend, and there he was. And when it was time for me to go home, I was genuinely sad to say goodbye. Nurses like Paul make an impact on people’s lives. I’ve been home for two weeks now and I still think about him. I hope he knows how much the care he provided means to me. Hopefully, I don’t need to come back, but if I do, I would be so lucky to have Paul as part of my care team.