Paula Cross
December 2024
Paula
Cross
,
ASN, RN
LDRP
Baptist Medical Center Clay
Fleming Island
,
FL
United States

 

 

 

She made me and my family feel comfortable, and I could feel the passion she has for her job.
This nurse went above and beyond with her care.  She went the extra mile to make sure she had everything she needed and made sure she was comfortable in her recovery process.  She was very encouraging and insightful.  I enjoyed her company and her good energy.  I was having a hard time prepping the sofa bed.  She stepped in and grabbed extra sheets, and blankets and assured me she would take care of it.  She made it extremely comfy, and I slept like a baby.

***

While I was recovering from my C-section, she was very passionate about her job. She made me and my family feel comfortable, and I could feel the passion she has for her job. She explained everything so thoroughly. She made me and my family feel like we weren't just another patient. She was on time with any and every need. She helped me with using the restroom and helped me more than I expected her to. The nights I was at the hospital in her care, I felt a connection with her like family. I wish there were more people like her. She made me and my family’s experience so much better. She deserves any and all awards.

***

She went out of her way to make us as comfortable as possible! Including making our bed, helps us calm down after a tough birthing situation. It really made the hospital feel like a home away from home.