I work with Robert and have witnessed many times his bedside manner. Robert is always polite and courteous to his patients.
Recently I became a patient in the ER. During my stay in the ER, I received some not good news and became physically and emotionally upset and honestly confused. Robert was covering my nurse's lunch break and was tending me. Robert was there as the doctor talked to me. After the doctor left, Rob sat and talked to me for at least 15 to 20 minutes to help me calm down and go over with me everything the doctor said.
His calmness really helped me out and got me to calm down and make a wise decision about what I needed to do.
Rob sat with me three times that night until a friend could come and stay with me. If it wasn't for Rob's "kindness, caring, and calmness" I think my night may have turned out a lot worse for me mentally and emotionally.
Robert is a true DAISY Nurse for the way he treated me as a person and as a patient. I can only imagine how his other patients feel under his care.
Thank you, Rob.