As the CSICU nurse manager, I am writing today in recognition of the caring service shown to one of our patients by his team of nurses, Sarah and Ryan. Each of these team members is regularly recognized for providing exemplary clinical care period; however, it is their collective effort to go above and beyond expectations that should be celebrated. 

While out mowing the lawn, the patient experienced acute symptoms of a heart attack. Recognizing that he must seek emergency care, he had the presence of mind to provide care for his beloved dog first. With the unfortunate circumstances of family estrangement and not having friends to call upon, he had no choice but to leave his dog at home when he was rushed to the hospital. As he was only expecting to stay a few days, he left an open bag of food, water, and opened the door to his home so the dog could get in and out. 

Unfortunately, his heart attack was more severe than expected, requiring a prolonged stay followed by open heart surgery. Sarah assisted the patient as the recovery period began and with increasing strength and an ability to talk, the first thing he asked was about the well-being of his dog. Learning of the situation, Sarah shared her findings in the morning handoff report. She left Ryan with one heartfelt instruction, “if you do anything today, find this man's dog.”

Once his morning clinical duties were complete, Ryan began gathering information about the dog from the patient. He then contacted the corresponding County Sheriff's Department, asking for a welfare check to be performed. Officers gladly accommodated his request, and they reported the dog was ok to Ryan so he could share the update. In conversation, Ryan could see how burdened his patient was about his own impending recovery needs and the impact on his ability to adequately care for his beloved pet. It became evident that the dog could not remain in the home given the patient’s absence, recovery health needs, and uncertain future. Ryan offered a solution, one to which he was most receptive. He gave approval for Ryan to proceed with his plan.

A peer took things from there, contacting the animal shelter and then coordinating with the Sheriff's Department. The animal shelter was kind enough to fax the release forms, and waived the fees normally associated with surrendering an animal. After obtaining his signature and emailing them back, animal control was able to pick the up the dog the following afternoon. Within a matter of days, Ryan was contacted by the shelter with an update. The dog had been adopted into a lovely family with growing children. Upon sharing the news with the patient, he showed relief and gratitude, knowing his beloved dog had fallen upon good fortune. He was then able to focus on his rehabilitation and recovery period.

We are so proud of this team and the caring service provided to this patient and his pet.