On a daily basis Shadia shows consistently high standards of care, empathy and compassion. She provides safe care that is not only patient but family focused. She is much admired and appreciated by family and patients alike especially among our pediatric patients. Regular families look for Shadia personally to look for further information, clarity and support regarding their sick child and no matter how busy the unit is on a particular day Shadia will ensure to make time for them.

Her interpersonal skills are not only excellent towards patients but also toward her colleagues and peers. Shadia will ensure to impart her nursing knowledge to others and is excellent at making new arrivals at the unit feel welcome. She promotes a work ethic that focuses heavy on teamwork to ensure an effective and positive work environment which is then reflected on the day to day running of the clinic.

She always delivers care with a calm, professional demeanor and has a positive attitude which not only benefits patient care but also helps to increase safe morale. She interacts well with the multidisciplinary team to collaborate effective and professional patient care. She is not only an excellent team leader but also an exceptional team member.

Shadia goes above and beyond to help her patients and coworkers. She regularly comes into work early or leaves late to help with patient queries, documentation audits, clinics that run overtime, etc. without hesitation.