Compassion: Shufen took the time (without hesitation) to make sure that the patient knew that she fully understood her medical issues and how they affected her. Respect: Shufen made sure that the patient was fully involved with her medical decisions and fully complied with her wishes. Integrity: When Shufen said she would do something for her, she did it. Spiritual: Shufen presented full respect for her coworkers and physicians. Excellence: Shufen never entered the patient's room without being the most professional, capable, and happiest nurse we have ever encountered. Her bright personality alone seemed to help the patient get better.

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My nurse, Shufen, provided excellent care the day following my hip surgery at Penrose-St. Francis. I appreciated her thoughtful approach to helping with extreme fatigue and low blood pressure. She also knew the best way to manage pain. She was uplifting in spirit, and I truly appreciated her.