October 2016
Stephanie
Clapham
,
BSN, RN
Cardiac Intermediate Unit - 8 Main
Mercy Health Saint Mary's Grand Rapids
Grand Rapids
,
MI
United States
Our mother passed away after a five-day hospital stay; she was 89 years old and this was her first major illness. Her passing was very difficult for us; but her struggle, and ours, was made easier by the wonderful care she received in her final days by all of the staff on the 8th floor. Nurse Stephanie Clapham stood out even among her outstanding peers and we want to recognize her.
Stephanie was with us for our mom's final hours, minutes, and seconds. She wanted to know stories about mom, she wanted to know about us, she was with us as we made the decision to turn to "comfort care" at the end. She knew mom was dying, but wanted all of us to be comforted - not just our mom. Stephanie seemed to sense when to engage with us and when to stand back and let us have our private moments; she showed wisdom beyond her years. Stephanie did not shy from her job and treated what we were going through as so much more than just another day on the 8th floor. She was prepared, she was professional, she was supportive and she was compassionate - she was a bright spot for us on that very dismal day.
Thank you for the excellent nursing care Stephanie!
Stephanie was with us for our mom's final hours, minutes, and seconds. She wanted to know stories about mom, she wanted to know about us, she was with us as we made the decision to turn to "comfort care" at the end. She knew mom was dying, but wanted all of us to be comforted - not just our mom. Stephanie seemed to sense when to engage with us and when to stand back and let us have our private moments; she showed wisdom beyond her years. Stephanie did not shy from her job and treated what we were going through as so much more than just another day on the 8th floor. She was prepared, she was professional, she was supportive and she was compassionate - she was a bright spot for us on that very dismal day.
Thank you for the excellent nursing care Stephanie!