July 2014
Susana
Arellano
,
RN
3 South
Doctors Medical Center
Modesto
,
CA
United States
I was taken to Emanuel Medical Center for an overdose on my meds. I was there for 4 days and I needed to feel safe, well taken care of. I felt out of place and never received any info about my condition or what happened to me. Then I was told I was being moved to Doctors Medical Center. As soon as I got there, everyone was greeting me and asking me if I needed anything. Then I met one nurse "Suze"; the sweetest, kindest, most helpful nurse I have ever met.
Suze right away gave me info on what happened to me and explained it all to me too. She really made me feel like I was getting the help I needed. She made me feel like she really cared about what happened to me. She made my stay in the hospital so nice, that I felt like I was home. She talked to me like we were friends forever; she got me to tell my whole story about what was going on in my life and why I had an overdose. She made sure I had all the resources for when I got out of the hospital to be safe.
I had been in Emanuel Hospital 4 days where I felt scared, out of place, and I didn't want to talk to anyone about my problems. As soon as I got to Doctors Medical Center, I felt safe and as soon as I met Suze I knew I was in good hands; I believe she was my angel for those few short days. Without her I don't know how I would have come out. She did her job and beyond to make sure I felt safe and I knew everything that happened to me could be fixed. Thank you Suze for your expertise, extraordinary compassionate care.
Suze right away gave me info on what happened to me and explained it all to me too. She really made me feel like I was getting the help I needed. She made me feel like she really cared about what happened to me. She made my stay in the hospital so nice, that I felt like I was home. She talked to me like we were friends forever; she got me to tell my whole story about what was going on in my life and why I had an overdose. She made sure I had all the resources for when I got out of the hospital to be safe.
I had been in Emanuel Hospital 4 days where I felt scared, out of place, and I didn't want to talk to anyone about my problems. As soon as I got to Doctors Medical Center, I felt safe and as soon as I met Suze I knew I was in good hands; I believe she was my angel for those few short days. Without her I don't know how I would have come out. She did her job and beyond to make sure I felt safe and I knew everything that happened to me could be fixed. Thank you Suze for your expertise, extraordinary compassionate care.