Taylor Houston is an exemplary example of what a nurse should be. She has been nothing short of incredible. Her empathy is so palpable that she genuinely feels like family. She is a natural caregiver. My mother was hit by a car and suffered a major head injury. We had been in the ER waiting for a room in the ICU for hours, and Taylor consistently checked in, answered requests asap, and was so kind, informative, and supportive. She was careful, prompt, considerate, gentle, determined, and motivated. She even called for an early CT scan which caught significant bleeding early. She is awesome.