It wasn't one situation it was several. Tera Always treated me like a member of her family. Once when I was feeling frustrated and scared over a possible blockage she stopped and held my hand and prayed for me. She was loving and caring to my family and me. She constantly kept in touch with my doctor and tried to help me feel better in any way she could. She is a fabulous nurse who gives 100% and goes well beyond her job description. You can tell Tera loves what she does. She even stayed past her time to go home to call my doctor when I wasn't feeling well. Thank you Tera! You're a fabulous nurse.