I'm sure there are many times that Ms. Tina does more than what is needed, but the service she showed me during the four days I was there had to be over the top. I understand it is a job, but I am sure Ms. Tina does it better than a lot of them. During my stay, there was more than one time that she helped me beyond what her title called for. I am very thankful for her support. It seemed that Tina treated me better than her own family.