I was a patient in TGH for a Davinci Laparoscopic Prostatectomy. The surgery was Friday evening and on Saturday afternoon my wife was given some special wipes that are supposed to be used to wipe the patient as an alternative to a shower. That's when my wife discovered that at the exit of my catheter, there was a lot of semi-dried blood. I've never in my life had a catheter before that time, so of course, we were very concerned. We contacted the nurse and Tracey came in. I was mortified and embarrassed to no end. To have to show her the problem was against all of my rough, tough, Special Operations Gun-ho persona (I am a retired Navy Chief from Special Operations Command). She was superbly professional, telling me that it's part of the process, normal issues and put me at ease, and told me that I should not be embarrassed at all. She spent the next 5-10 minutes completely removing dried out blood. She showed a level of empathy the likes I've never seen before. She then proceeded to educate us on what to look for, what to do, how to do it and telling us about the reasoning behind using the wipes. I am a personnel manager and I know how important it is to not only know what to do but why we do it. She was very thorough, knowledgeable and friendly. She turned an awkward, embarrassing situation into a caring, empathetic, and educational opportunity. Tracey was in no rush, giving her full attention to me, my wife and the issue at hand. At that moment, I was her only patient in need of her skills and knowledge. That was priceless in my eyes. I found a quote that, since I am an old Salty War Dog, spoke to me and it's perfect for Tracey: "The doctors may be mapping out the war games, but it is the nurses who make the conflict bearable.", by Jodi Picou. Tracey Codrington, without any doubt, was the First Sergeant in my battle. I thank her and pray that the Lord bless her and keep her every day.