Tracy Keller
February 2022
Tracy
Keller
,
BSN, RN
Ambulatory Infusion Center Scottsdale
Mayo Clinic Arizona
Scottsdale
,
AZ
United States

 

 

 

Tracy offered a gentle touch, a patient and listening ear, and compassion.
I have spent my entire life being in and out of doctor offices to try to understand why I seem to have so many systemic problems, and it wasn’t until 2019 at my first encounter with Mayo Clinic that everything changed, and I received several life-changing diagnoses. The majority of my experience as a patient has been fraught with providers and nurses -- because my issues are invisible -- casting judgment on me. Yesterday Nurse Tracy not only treated me with the utmost dignity and respect, but she looked me in the eye and reassured me. She said, “I believe you. Your issues are real, and we will do everything we can to help you.” Tracy offered a gentle touch, a patient and listening ear, and compassion. It is so very clear that Mayo Clinic found an angel when they hired Tracy who exudes what it means to be a nurse.