I came to the IV clinic to take injections for 17 days. Sister Vimala told me to pay 75 riyals daily for 17 days. I didn’t have money and was worried about my disease. I am a laborer in a company. Sister Vimala called my company supervisor and explained my condition. She arranged money for my injections, and the company gave me the money. She showed concern, cared about me, and gave me emotional support. Every day, when I came to take the injection, she was very kind, asked about my health, and offered help. I felt she was like my own sister.

On the last day, the pharmacy did not give me the medicine and told me it was finished, but I had not completed the 17 days. I told this to Sister Vimala, and she came with me to the pharmacy and talked to the staff on my behalf to help get my medicine. On the last day, I didn’t have money, but she helped me get the last dose. After discharge, I had an appointment in the OPD clinic. I couldn’t understand what the doctor was saying, so I called Sister Vimala. She stayed with me the entire time and helped me communicate all my concerns to the doctor. She also helped me get 20 days of sick leave. Without sick leave, I would not get my salary.

My whole experience at the hospital was made easier by Sister Vimala’s emotional support and positive influence. From my experience, I truly believe the hospital needs more compassionate staff like Sister Vimala, who does not neglect patients who are laborers with communication barriers like me and treat us with respect. Some nurses did not even come close to me, but Sister Vimala touched me and showed empathy, creating a positive image of nurses in my mind. Thank you very much, Sister Vimala. After treatment, I will go to Bangladesh. Thank you, my sister.