Virginia Day's interpersonal communications style is model for other nurses. Clinically, she is a recognized as a problem solver and an expert among her colleagues. Virginia consistently shares knowledge in an open and supportive manner: commendable behaviors that foster the professional development of her nursing colleagues, while also improving the caliber of care we provide to our members. Virginia's calm, organized and comprehensive approach to her interactions with patients, peers and interdisciplinary colleagues is especially noteworthy and characteristic of her exemplary job performance.