July 2019
Wendy
Grassman
,
RN, BSN
Orthopedics
Kootenai Health
Coeur d’Alene
,
ID
United States
A freak accident brought Wendy into our lives. It was one of the darkest hours of our lives, and we were terrified. Wendy spent time caring for not only my needs but my wife's as well. She took the time to explain what was happening to my body and what to expect as we navigated a very traumatic injury. Wendy's care was exceptional in the first hours of our stay here and set the bar high for all other caregivers we encountered on this unexpected journey. Her service felt personal like we were her best friends and our needs were important to her. She stayed with us until she was confident that we were comfortable and aware of what was to come. There is truly no way to describe how much she means to us, and we don't even know her last name! Wendy, you are a true blessing to our family and you will always be in our hearts. The kindness you showed total strangers on our first night here was above anything we have ever experienced.